Frequently Asked Questions
Starting counselling can bring up lots of questions, particularly if you haven't experienced therapy before. Below are answers to some of the questions I am most frequently asked.
If your question isn't answered here, please feel free to get in touch. I will be happy to talk it through with you.
How much does counselling cost?
My current session fees are:
Individual Counselling — £60 per session
Relationship & Couples Counselling — £80 per session
EMDR Therapy — £80 per session
Fees for online sessions are the same as face-to-face appointments.
Payment can be made by card or other agreed electronic payment methods. For online appointments, payment should be made before the session begins.
If you have any questions about fees or payment, we can discuss these before your first appointment.
How long does a session last?
A standard counselling session lasts approximately 50 minutes.
Many clients choose to meet weekly, particularly when beginning therapy, while others prefer more time between appointments. We can discuss what feels appropriate for you and review this as your therapy progresses.
Is counselling confidential?
Confidentiality is an important part of creating a safe and trusting therapeutic relationship.
I work in accordance with the professional and ethical requirements of the British Association for Counselling and Psychotherapy (BACP) and the National Counselling & Psychotherapy Society (NCPS).
There are, however, some circumstances in which confidentiality may need to be broken. These can include situations where there is a serious concern about your safety or the safety of another person, or where disclosure is required by law.
Wherever possible and appropriate, I would discuss this with you before sharing information with another person or organisation.
We will talk about confidentiality and its limits when we begin working together, so that you have the opportunity to ask any questions.
What happens if I need to cancel?
I understand that occasionally circumstances change and you may need to cancel or rearrange an appointment.
I ask that you provide at least 24 hours' notice if you need to cancel a session.
Sessions cancelled with less than 24 hours' notice will normally be charged at the full session fee.
What happens if I'm late?
Please still attend if you are running late.
Unfortunately, because another client may have an appointment after yours, your session will still need to finish at the originally agreed time.
How many sessions will I need?
There is no set number of counselling sessions because everyone comes to therapy with different experiences, circumstances and goals.
During our initial session, we can discuss what has brought you to counselling and what you would like to achieve. As our work progresses, we can regularly review how you feel things are going and whether the therapy continues to meet your needs.
My counselling arrangements are open-ended, which means you are not committing yourself to a predetermined number of sessions.
You remain in control of how long you choose to continue with therapy.
What happens at the first session?
The first session gives us an opportunity to meet and begin exploring what has brought you to counselling.
It is also an opportunity for you to experience how I work and decide whether you feel comfortable talking with me. Finding a therapist with whom you feel able to develop a trusting relationship is an important part of counselling.
There is no obligation to continue after your first appointment. If we both feel that working together is appropriate, we can discuss how you would like to proceed.
Counselling is a collaborative process, so throughout our work together you will be encouraged to talk openly about your goals, your experience of therapy and how you feel things are progressing.
Where will my counselling take place?
Face-to-face counselling takes place in my private therapy room in Cyncoed, Cardiff.
On-road parking is available nearby for clients travelling by car.
Online counselling is also available for clients who prefer the convenience of meeting remotely, at present I am working via the platform of ZOOM.
When are appointments available?
Appointments are available during the daytime and early evening on weekdays.
Availability can vary, so please contact me to discuss a time that works for you.
Still have a question?
If you haven't found the answer you were looking for, please get in touch.
You are welcome to email, text or call me with any questions before deciding whether you would like to arrange an appointment.
Sometimes having a brief conversation beforehand can make taking that first step towards counselling feel a little easier.
